RETURN PROCESS & RETURN POLICY
- What is Bio Bhutan’s policy and conditions for Returns?
We offer you the possibility to return any unused product within the return warranty duration. We will refund 100% of the cost if the item is returned within 7 days after purchase provided it fulfills our validity of returned items. If it exceeds 7 Days, we only offer 50% refund and 10% after 10 days and no refund after 14 days.
Return shipping costs must be borne by the customer. You can ship from the nearest postal office in your Dzongkhag.
– Item is sealed and in original condition.
– The packaging is sealed.
– Item is sealed and in original condition, with all packaging and accessories.
– There is no tampering or change in product condition
* What is important for return?
- All documents, accessories, and freebies received along with the product (excepts official receipt or delivery note) such as
- Warranty paper (must not be filled out)
- Manual or user guide
- Accessories and freebies
- Please use the original package to return your item
- How do I return the product that weighs more than 20kg?
Bio Bhutan offers pick-up service for a return product that weighs more than 20kgs. Please complete the Online Return Form and our delivery partners will contact you to arrange the time to pick up the item